for SaaS teams

Testimonials that collect themselves

TellWell sends a friendly AI-powered interview to your customers after key moments — onboarding, renewal, cancellation. You get authentic quotes without the awkward email.

JM
Response from Jane Miller
Completed 3 hours ago
Post-onboarding interview
“Honestly, I was skeptical at first. But after the first week I couldn’t imagine going back. The support team was incredibly responsive and the product just works.”
ready to publish
DK
Response from David Kim
Completed yesterday
Renewal check-in
“We’ve been using it for 6 months now. The time savings alone paid for the subscription three times over…”
How it works

Three steps from zero to published

1

Set your triggers

Choose when TellWell reaches out — after onboarding, at renewal, when someone cancels, or on a custom schedule. You decide the moments that matter.

When should we reach out?
After onboarding completes
Onboarding
Renewal
Cancellation
2

AI conducts the interview

A friendly, conversational AI asks follow-up questions based on their responses. Not a static survey — a real conversation that pulls out authentic stories.

“What made you decide to stick with us after the first month?”
“That’s great to hear — can you tell me more about the support experience?”
“Would you recommend us to a colleague in a similar role?”
3

Review and publish

Read the responses, pick the best quotes, and publish them to your site with one click. Or auto-approve if you trust the flow.

“Honestly, I was skeptical at first. But after the first week I couldn’t imagine going back. The support team was incredibly responsive and the product just works.”
Publish quote
Edit response
Why TellWell

Not another review request button

Conversations, not surveys

Static forms get generic answers. TellWell asks follow-ups, probes deeper, and adapts to what the customer says. The quotes you get sound real because they are.

Timed to the moment

Testimonials collected right after a positive experience are 3x more detailed than cold-email requests sent months later. Timing is everything.

No more “Hey, would you mind writing us a quick testimonial?”

That email gets ignored 90% of the time. And when it doesn’t, you get “Great product!” — useless. TellWell does the asking for you and gets actual stories.

Pricing

Start free, scale when ready

No long-term contracts. Cancel any time.

Free
$0
forever
  • 10 interviews/month
  • AI conversations
  • Review dashboard
  • Manual publish
Start free